Hi, on behalf of my friend. She got caught in big w on Saturday and two security person came outside the door. They took her in the room and took photos and driving liscense photo and they said they are going to upload in the system. What is going to happen next? She is in depression. Any idea how we can ask them to remove her pics and data from the system? What system they were talking about? Thanks
She asked but one of the security man said no, you should pay before and the lady security was very aggressive and was saying show your id. I’m counting 3 and then I’ll call the police. Then she asked her to sign a paper which she didn’t ask her to read first before signing and she doesn’t know what was in that. Then asked her not to enter any woolies and big w for one year.
How to remove the name and details of driving liscence from their system? And what is this system? How can police access this system?
She can ask, but they can decline. It's all part of scaring her into not stealing again.
There's no real need to worry about it.
It can help to understand that private security people have no special powers. They operate by fear and intimidation.
That's all this is.
It'll just be some private database that the security contractor keeps. It's nothing.
They can't browse it without consent, but they can ask for access if it's ever needed. And they won't.
Bottom line - tell her two things:
One, not to worry. As long as she doesn't steal again, this is over.
Her visa is not at risk over this. Border Force will not be coming through her door at 4am.
Two - that she needs to get (maybe medical) help for why she is stealing, and to help her not do it again.
I've worked at Coles for 10 years and now Woolworths for 3. Theft occurs literally everyday and we are so fed up with it, we usually don't even bother.
I have the data and each week thousands, if not tens of thousands of dollars worth of stock is lost not just theft but perishables, etc.
This is a pretty small store but we still end up making hundreds of thousands of dollars a week, mostly profit.
We adjust for stock loss and theft and pretty sure some type of insurance is used to pay for these losses. We end up being the winners and the thieves not only go home with our property, but a guilty conscious and they're the ones who spiral out of control and obviously have more problems in their life than solutions.
Also, Yes we can easily find out who you are via your cards or cctv but don't bother with all our other duties. We have screenshots of repeat offenders saved on our computers and even loss prevention officers have access that can apprehend you if they wish.
An EXTREME example of this....im sure you have all heard of the murder case of Celeste Manno by her crazy stalker.
According to published court documents..... (in the manner of Luay Sako v DPP 2023 ... 'he purchased a 'mint' brand kitchen knife from woolworths and the staff/manager found his identity by searching his scanned Everyday Rewards card and credit cards, etc. He actually used this as the murder weapon.
So yes we can find your details but petty theft usually goes unnoticed.
I have the data and each week thousands, if not tens of thousands of dollars worth of stock is lost not just theft but perishables, etc.
This is a pretty small store but we still end up making hundreds of thousands of dollars a week, mostly profit.
We adjust for stock loss and theft and pretty sure some type of insurance is used to pay for these losses. We end up being the winners and the thieves not only go home with our property, but a guilty conscious and they're the ones who spiral out of control and obviously have more problems in their life than solutions.
Also, Yes we can easily find out who you are via your cards or cctv but don't bother with all our other duties. We have screenshots of repeat offenders saved on our computers and even loss prevention officers have access that can apprehend you if they wish.
An EXTREME example of this....im sure you have all heard of the murder case of Celeste Manno by her crazy stalker.
According to published court documents..... (in the manner of Luay Sako v DPP 2023 ... 'he purchased a 'mint' brand kitchen knife from woolworths and the staff/manager found his identity by searching his scanned Everyday Rewards card and credit cards, etc. He actually used this as the murder weapon.
So yes we can find your details but petty theft usually goes unnoticed.
My question is how can they identify the thief who visit somewhere else in big w and Woolworths after got banned? If someone doesn’t steal after learning lesson still they don’t allow to shop others branches ? Meanwhile got banned for a year.
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