Hi, on behalf of my friend. She got caught in big w on Saturday and two security person came outside the door. They took her in the room and took photos and driving liscense photo and they said they are going to upload in the system. What is going to happen next? She is in depression. Any idea how we can ask them to remove her pics and data from the system? What system they were talking about? Thanks
She asked but one of the security man said no, you should pay before and the lady security was very aggressive and was saying show your id. I’m counting 3 and then I’ll call the police. Then she asked her to sign a paper which she didn’t ask her to read first before signing and she doesn’t know what was in that. Then asked her not to enter any woolies and big w for one year.
How to remove the name and details of driving liscence from their system? And what is this system? How can police access this system?
She can ask, but they can decline. It's all part of scaring her into not stealing again.
There's no real need to worry about it.
It can help to understand that private security people have no special powers. They operate by fear and intimidation.
That's all this is.
It'll just be some private database that the security contractor keeps. It's nothing.
They can't browse it without consent, but they can ask for access if it's ever needed. And they won't.
Bottom line - tell her two things:
One, not to worry. As long as she doesn't steal again, this is over.
Her visa is not at risk over this. Border Force will not be coming through her door at 4am.
Two - that she needs to get (maybe medical) help for why she is stealing, and to help her not do it again.
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