They did say that I would receive a letter but I haven’t yet, I got a 6 month ban (I think that’s what he said) from all stores owned by woolies! But without a letter I don’t know if it’s definitely 6 months or longer! I won’t be returning within that time and I definitely will never do it again! Have you received a letter at all? They took my photo and made me sign a form as well as scanning my ID! 🤪