accc

Hello, We appreciate your time and opinions on this matter. We booked a courier pickup through a courier service provider to deliver our goods from a 3rd party warehouse in Sydney to our premises in Melbourne. We booked our own goods to be delivered to us. We selected ATL (Authority To...

Purchased a captiva7 2014 ltz disel new, at 10000km. We had an oil leak and the engine had to be removed to get fixed. A year later, at 20000km, it had another oil leak. A couple of months later, rockers had to be tightened, then the car was accelerating on its own fuel injectior had to be...

I'm having a somewhat friendly disagreement with my local convenience store owner. He has all his prices ending with a 9c so he then rounds it up. I went in the other day and I decided to pay for something and used 1x 5c and 2c x 2c coins to get me to that 9c.He refused to accept the 2 cent...

In May 2016, we purchased a used Pathfinder. The day after taking delivery, we discovered a problem. Since then the car has been returned to the Dealer 7 times, one of those times for a month and is still not repaired. Jan this year, the Dealer conceded to finding a replacement. No replacement...

Is there any relevance to obtaining a refund and/or replacement product under ACCC guidelines for a "major problem" ? I e-mailed my retailer directly and was fobbed off. They said something along the lines of US rulings not having anything to do with Aus (duh), but in my e-mail, I was not...

Bought a new Sept 2014 VW Tiguan from Volkswagen Southport,QLD. The vehicle suffered failures within 6 months, 1 year and 1.5 years.Withing 1.5 years, there were 2 major faults and a vast arrange of medium and minor faults. Major faults include failed rear differential, 1st and 2nd Sycnros (gear...

So I bought a dual fuel van on the 9th Feb 2016. A couple of days later, signs of problems start to show. Engine light is on. I advised the dealer. The mechanic turned the engine light off which was unhelpful as all he said was the gas was running lean and to just ignore it and he moved on to...

Now I am a pretty big gamer, and last night I was alerted by the website ozbargains that JB Hi Fi had some PlayStation 3 and Xbox 360 games on sale for $1 on their online store, so naturally I jumped at the chance and purchased a few, with the transaction being confirmed a little while later...

I work for an Employment agency and they found me work in which I have been in for the last 2-3 months. On the 08/07/2014 my vehicle suffered damages to all lights and some panel damages by an ex employee in which I was recently assured if I can not deal with it through the courts that the site...

Hi all, Short question: do companies in Australia (NSW in particular) have to have country of origin information in their products? The ACCC states "A business may make any origin claim provided that it is not false or misleading", but this doesn't say that they have to actually make the claim...