Firstly, enough with the "we".
This is about her, not you.
I suggest that your friend speak to the police in private (that is, without you in the room).
She has to tell her own story, in her own way and her own time,
and your... zeal and good intentions... won't actually help.
Secondly, let's be clear - although there are many donut-munching plods in NSWP,
there are also many meticulous professional investigators.
It's just that you tend to see them more in the Task Forces and specialist squads,
and less often in local police stations.
One other thing - can you confirm for us that you are not one of the people
who was present during the events in question?
This is about her, not you.
I suggest that your friend speak to the police in private (that is, without you in the room).
She has to tell her own story, in her own way and her own time,
and your... zeal and good intentions... won't actually help.
Secondly, let's be clear - although there are many donut-munching plods in NSWP,
there are also many meticulous professional investigators.
It's just that you tend to see them more in the Task Forces and specialist squads,
and less often in local police stations.
One other thing - can you confirm for us that you are not one of the people
who was present during the events in question?