WA Bankwest closed all my bank accounts

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Tails

Member
16 December 2023
3
0
1
58
WA
Hi. Keep it simple. I was overseas. Went to use my atm card, wouldn't work. Had no monies, so rang bankwest australia to see if my card had a problem.
They advise all my accounts had been closed. Would not give me reason.
I said you can't leave me stranded overseas here without any monies. They said they can. In other words, too bad.
On returning to Perth, was advised by bankwest all my accounts were closed due to commercial reasons !!. Still no actual reason.
One of the closed accounts was my linked account to my mother, as i am her legal guardian / power of attorney as pay for her direct debits, bills, nursing home fees, etc.
Bankwest, just closed everything.
Totally done nothing wrong, totally confused and they shouldn't be able to get away with this.
Need help and advice.
Tails
 

Tim W

Lawyer
LawConnect (LawTap) Verified
28 April 2014
4,962
822
2,894
Sydney
Make an appointment
with a manager level person
in a physical branch,
and go from there.
 

Tails

Member
16 December 2023
3
0
1
58
WA
Hi Tim.
Spoke to bank manager where the bank accounts were.
He had the same problem with his follow up, no more information available except a commercial problem 🤣🤣🤣
 

perjury

Active Member
8 January 2019
12
0
31
All decisions are made according to relevant legislation
If a judge made a decision based on a legislation but failed to give a reason for it, that is called a jurisdictional error. If that error is unresolved, it becomes a nullity, as if it was never made.
Document events involved (chronology) and file a claim with the relevant federal court (the legislation involved is the Bank Act)
Send a copy to the BankWest
Seek mediation first
If they fail to respond and attend hearing, you win, and the Court will award whatever damages you seek.
 

hassoalbert

Member
13 May 2024
2
0
1
If Bankwest closed all your bank accounts, it must have been a significant and likely concerning event for you. Have you been able to find out why they made this decision? It could be due to various reasons, such as compliance issues, suspicious activities, or changes in their policies. It's crucial to reach out to Bankwest to understand the specifics and explore tris de hoy any potential options or recourse available to you. If you need any further assistance or guidance, feel free to ask.