As per our tenancy agreement, signed 2.5 months ago, we will maintain the swimming pool..Recently a poolman/ contractor, hired by the owner (apparently), arrives to do a service (which we thought was great). And then the Agency invoices us for the chemicals used by the contractor. None of this is in the tenancy agreement.
Surely they have a responsibility to inform us in advance, of what the owner has requested and of the charges that will be made to us; and surely it should be added to the tenancy agreement.
It's not the charge that bothers me, it's the Agents attitude and emails repeatedly saying with snippets that "the tenants shall maintain the swimming pool ...". I take that to mean myself and my husband, us being the tenants.
Please help. Thank you
Surely they have a responsibility to inform us in advance, of what the owner has requested and of the charges that will be made to us; and surely it should be added to the tenancy agreement.
It's not the charge that bothers me, it's the Agents attitude and emails repeatedly saying with snippets that "the tenants shall maintain the swimming pool ...". I take that to mean myself and my husband, us being the tenants.
Please help. Thank you