I have a friend who has told me they have been refunding a few items where they work and then buying the items back to ensure the stock levels are right. I'm not 100% certain on the entire thing as they told me in a hurried conversation, but the company have been auditing all the stores for refunds and they have called a couple of customers that have had the refund put through (they were numbers of their friends). My friend contacted the numbers that the company sent through and they have only called one of the numbers (which of course wasn't a correct customer details). Under criminal law, is my friend going to go to jail? I don't know the full amount that they have done but I am pretty sure this is considered fraud.