QLD Possibly Malicious Complaint - Tips to deal with

[charlie_]

I'm looking for any tips on how best to deal with a complaint made against me that I strongly suspect is malicious and that I may possibly not be the only one targeted.

Basically I'm a member of a gym/health club with various facilities and have been for about 18 months, today I was advised by the manager through email and text that there had been complaints about me and I was making some members uncomfortable and my membership is suspended. I largely keep to myself apart from a few aquaintances that I converse with.

I don't have any more details at this stage as to what I'm accused of or my options, but am hoping to get any tips or suggestions how to best deal with this before I respond. Would I have any rights to a refund of the balance of the membership for example as I'm not confident I'd be comfortable returning as if it is malicious it could just get worse.

 

[Tim W]

1. Don't respond to anything, unless you have seen it first hand.
   
2. Any contact or discussion is best done by email.
   Do not have discussions over text message or over the phone.
   
   
3. You will of course cancel any direct debits or credit card authorisations immediately.
   They won't. You can bet that they will keep taking your money during this "suspension".
   
   
4. Life is short. Walk away and find a new gym.

 

[Rod]

I don't have any more details at this stage as to what I'm accused of or my options, but am hoping to get any tips or suggestions how to best deal with this before I respond.

Post here once you get the allegations.

In the meantime demand suspension of any payments.