Hi,
My partner and I had 2 home loans and 2 credit cards with NAB. My partner lost his job, after our savings ran out. The home loans weren't paid, we signed an agreement with the bank that 1 home loan would be placed on hold and we had to put that house up for sale. The other home loan we had to pay and the 2 credit cards would be placed on hold until the end of the year. Then we had to make monthly repayments until the debt was paid all of this was on the 1 agreement, not separate all together. 1 agreement, 3 weeks after signing the agreement.
The bank sold 1 off the credit card debts to a collection agency who contacted me and demanded full payment. I explained to him about the agreement which I had to email to him. I rang the bank to find out why the collection agency was calling and they said they had made a mistake, however, had asked for the debt to be sent back to them.
My question is, the bank has broken the agreement by selling the debt. If we broke the agreement and we lost both our houses, I want to sue for the total amount of the agreement. NAB should be held accountable regardless of a mistake or not or if they recalled it after being notified. They should never have sold it in the first place. We are being made to feel that an agreement doesn't mean nothing if you are a bank and dealing with people whom are already in financial hardship.
We won't do anything anyway as we would not have the means to do anything
My partner and I had 2 home loans and 2 credit cards with NAB. My partner lost his job, after our savings ran out. The home loans weren't paid, we signed an agreement with the bank that 1 home loan would be placed on hold and we had to put that house up for sale. The other home loan we had to pay and the 2 credit cards would be placed on hold until the end of the year. Then we had to make monthly repayments until the debt was paid all of this was on the 1 agreement, not separate all together. 1 agreement, 3 weeks after signing the agreement.
The bank sold 1 off the credit card debts to a collection agency who contacted me and demanded full payment. I explained to him about the agreement which I had to email to him. I rang the bank to find out why the collection agency was calling and they said they had made a mistake, however, had asked for the debt to be sent back to them.
My question is, the bank has broken the agreement by selling the debt. If we broke the agreement and we lost both our houses, I want to sue for the total amount of the agreement. NAB should be held accountable regardless of a mistake or not or if they recalled it after being notified. They should never have sold it in the first place. We are being made to feel that an agreement doesn't mean nothing if you are a bank and dealing with people whom are already in financial hardship.
We won't do anything anyway as we would not have the means to do anything
