Hi I'm in NSW and am going to NCAT trying to recover Bond monies from a tenant for leaving a mess and damage to the property. Estimated cost of damage and extra cleaning totals $4200. I have sacked the property manager because their lack of action has contributed to this issue. Does anyone know where in the Residential Tenancies Act it states that the NCAT member is allowed to depreciate the cost of the goods that have been damaged. This practice appears to be rife at NCAT. I can't seem to find this anywhere. I rang Fair Trading and they told me to ring NCAT. So I did and they became very defensive and told me to ask the member. I suspect that this is a personal determination by members and its isn't documented anywhere. If someone knows can you please let me know where it it and how it is mean't to be applied.