Depends what the work is that your lawyer is doing.
Some thing have extended periods in which the "other party" can reply - 28 days, often.
Being patient while anxious is one of the hardest things for any client to do.
Being patient with a client who is impatient while anxious
is one of the hardest things for a lawyer to do.
Hard truth be, your lawyer is not your social worker, nor your counsellor, nor your therapist.
That being said, if you have a genuine enquiry, and...
- their clerk cannot handle it; or
- it's a conversation that is (or becomes) lengthy, or
becomes detailed and/or technical, or
becomes a "counselling session"; or
- if the client wants the lawyer to Do Something new or extra
(such as advising on why the thing the client read on the internet last night is not helpful...)
then the lawyer will typically assist you.
But that will typically be billable work, and may not be do-able right there and right then.
Further It's often the case that until there is something to tell you, or to contact you about
(for example, until the other side replies to something, or until a court date comes around),
then there's no reason to repeatedly contact you.