QLD Dumb question: Which lego could this be?

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30 May 2024
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Sorry, long time LawAnswers reader and fan. First post.

Got abit of a puzzle.

Does anyone have any idea which piece/(s) of Australian (assuming Commonwealth) legislation this may be?

It's something that prohibits financial institutions from communicating to customers about changes to their savings accounts.

Apparently the lego came out a number of years ago that banned them from doing things like contacting customers to offer credit card increases, unfortunately this also prohibits banks and such from writing to customers to ask them to move to the new platform for savings accounts??

Had a quick read of things like National Consumer Credit Protection Act 2009, but given it applied to credit related matters, didn't think it quite fit? Am I wrong?

Any thoughts/ input greatly appreciated!!