I want to know my legal recourse for the following situation:
I am in the process of registering as a commercial driver in Victoria to drive for Uber.
25/09/2018 - Paid fee to process driver accreditation. Still needed to provided certified ID and Medical check.
04/10/2018 - Submitted remaining documents.
08/10/2018 - Received confirmation that police check had been requested.
15/10/2018 - Received confirmation that police check was returned/completed.
19/10/2018 - Followed up to check on status of application. Was informed that there was an error in the name they submitted for the police check, and that it had been re-requested (no date given).
29/10/2018 - Followed up on the re-requested police check. Was told that it was re-requested on 15/10/2018, but there was an error/glitch and the re-request was never received by the organisation who run the checks. Received a confirmation email that a police check had been requested.
If the Police check had been completed correctly when I initially paid, my driver accreditation should have been completed shortly after I submitted my remaining documents. Or, if it was completed correctly the first time, my driver accreditation should have been completed by the 19th. At this stage it looks like its at least another week away.
Each week costs me about $1000 (after expenses) in potential lost income - do I have any right to claim any lost income money from them under commercial law?
I am in the process of registering as a commercial driver in Victoria to drive for Uber.
25/09/2018 - Paid fee to process driver accreditation. Still needed to provided certified ID and Medical check.
04/10/2018 - Submitted remaining documents.
08/10/2018 - Received confirmation that police check had been requested.
15/10/2018 - Received confirmation that police check was returned/completed.
19/10/2018 - Followed up to check on status of application. Was informed that there was an error in the name they submitted for the police check, and that it had been re-requested (no date given).
29/10/2018 - Followed up on the re-requested police check. Was told that it was re-requested on 15/10/2018, but there was an error/glitch and the re-request was never received by the organisation who run the checks. Received a confirmation email that a police check had been requested.
If the Police check had been completed correctly when I initially paid, my driver accreditation should have been completed shortly after I submitted my remaining documents. Or, if it was completed correctly the first time, my driver accreditation should have been completed by the 19th. At this stage it looks like its at least another week away.
Each week costs me about $1000 (after expenses) in potential lost income - do I have any right to claim any lost income money from them under commercial law?