I had an accident where a tourist from China in a rental car looked down the wrong way of the street (used to right traffic) and pulled out right in front of me. The police was called and photos of the accident also taken.
My Insurance now made me pay $1250 excess in order to get my car back from the repairers. I was not told this beforehand. They say they informed the recovery team to get the money back but if they can't find this person in china I won't get it back. The Driver also did not take comprehensive insurance out with the rental car company. It seems odd since the car accident wasn't my fault and that's why I have car insurance.
My Insurance now made me pay $1250 excess in order to get my car back from the repairers. I was not told this beforehand. They say they informed the recovery team to get the money back but if they can't find this person in china I won't get it back. The Driver also did not take comprehensive insurance out with the rental car company. It seems odd since the car accident wasn't my fault and that's why I have car insurance.