VIC Agent refuse to fog/treat belongings prior to moving out

[Deleted member 34178]

I have recently ended my lease with 28 days notice because the property I was renting has existing water leak/mold issues, which I was not aware of. Repairs or the lack of has been going on for about 1.5 years while I was renting and the latest mold report declares that 50% of the property has mold. I have a auto-immune problem that has gotten much worse during this rental so my health limits my time in the apartment.

I am currently trying to get my belongings in the moldy rooms treated, fogged (mainly my designer clothing and $10k relatively new mattress) but the agent insist on doing it after the repair is done. I have already thrown out two boxes of my possession based on the mold specialist advice and do not want to throw out more. I also do not want to bring affected things into my newly renovated home.

I gave 28 days notice because I do not want it to affect my work and had planned to pack and move every weekend. At the rate of the repairs, I doubt it will get done before I move out.

I am trying to get my agent to confirm a date in writing but she resists. I have escalated it as a customer service problem to the director of the company but nothing is done. Can you please advise?

 

[CalebGarza]

I hope you were able to find a resolution at the time. If not, learning from past experiences can help you navigate similar challenges more effectively in the future.

 

[EduardBakers]

I'm sorry to hear about the mold issues you faced in your rented property three years ago. Dealing with such problems can be incredibly frustrating, especially when it affects your health and belongings.
In hindsight, it's important to address mold problems promptly to avoid potential health issues and property damage. If you ever encounter a similar situation in the future, Mold Inspection should be a top priority to assess the extent of the issue and document it for your records.
It's unfortunate that you had to go through this experience, but I hope you were able to find a resolution at the time.