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P&O Cruises is a British cruise line based at Carnival House in Southampton, England, operated by Carnival UK and owned by Carnival Corporation & plc. It was originally a subsidiary of the shipping company P&O and was founded during a restructuring of P&O's operations in 1977. Along with P&O Cruises Australia, a sister company also founded by P&O, it has the oldest heritage of any cruise line in the world, dating to P&O's first passenger operations in 1837.P&O Cruises was divested from P&O in 2000, becoming a subsidiary of P&O Princess Cruises, before coming under its current ownership in 2003, following a merger between P&O Princess Cruises and Carnival Corporation. In 2018, the company had a 2.4% market share of all cruise lines worldwide.
P&O Cruise cancelled our cruise 2 weeks after it was booked and paid in full. I have not been contacted by P&O or my travel agent. I found out when I signed into my P&O booking.
I am aware the the fare I booked was an error and substantially below the correct price. When I made the booking, I...
I approached a travel agent with a brochure stating "free upgrade to balcony" for P&O Cruises. I asked the travel agent to check if the "free upgrade" is still available. I booked and paid when she replied "yes".
When checking in on the day of sailing, I was told I was upgraded. I asked whether...